Rest assured, your key is still valid. If the activation server is temporarily unavailable, your copy of Windows will automatically be activated when the service comes back online. So, please try again later.

For support, you may contact the Microsoft Support Team here: Contact Us.

However, if the above solution does not work, please contact our Customer Support Team via Support Tickets. so we can check if you are eligible for a refund or replacement. 

To assist you better, please include the details below:

1. Order ID

2. Screenshot of the pop-up/error message 

3. Additional information (if any)