As soon as your payment is confirmed, we instantly send a voucher code to your email. Redeem it at https://bcdkey.net/redeem-voucher to get your actual license key and download link.

A voucher code is a secure one-time-use code you receive after purchase. You must redeem it at https://bcdkey.net/redeem-voucher to access your license key and installation files.

Orders are delivered instantly, typically within 5–10 minutes. Please check your email (including spam/junk folders). If you don’t receive your voucher, contact us via live chat or email.

  • Ensure your email address was correct during checkout.

  • Check your Spam/Junk folder.

  • If you still haven’t received it after 10 minutes, contact us via live chat or create support ticket.

Go to https://bcdkey.net/redeem-voucher, enter your voucher code, and click “Redeem.” You will see your license key and download instructions immediately.

Yes, we accept all major credit cards as well as other secure payment methods.

Please:

  • Confirm you installed the correct version of the software.

  • Uninstall any previous or trial versions.

  • Make sure the software is downloaded from the link we provided.

  • If it still doesn’t work, take a screenshot of the error and your system info, then contact us via live chat or email.

Our official download links are usually permanently valid. If you encounter any issues, contact us and we’ll send you a fresh link.

Unless stated otherwise, one license is valid for one PC only. If you want to install it on multiple devices, purchase the corresponding number of licenses.

You can reuse the installer file on multiple devices, but each installation requires a separate license key. For 3 PCs, buy a license that supports 3 activations or 3 single-PC licenses.

Yes, all our products support both 32-bit and 64-bit architectures.

No, we only provide digital versions. No boxed products or physical shipping is available.

Yes. Many of our software titles support multi-language installations. Just choose your preferred language during setup.

Check your inbox and spam folder. If you still don’t see it, contact us. Invoices are also available via a link in the confirmation email.

Of course! Reach out to us via live chat or email. Our support team is available daily from 09:00 to 22:00 (CEST) to assist you with installation and activation problems.

All your licenses are sent to the email address used during checkout. Just search for “BCDKEY” or check your order confirmation email.